Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our website and any affiliated services (the “Services”). By using the Services, you consent to the practices described herein. This Policy does not apply to information collected offline or by third parties. We may amend this Policy at any time, and the revised version will be reflected by updating the “Last Updated” date.

Categories of Information Collected

We collect personal data you voluntarily provide, such as your name, email address, shipping address, and payment details when you register for an account or complete a purchase. Automatically collected data includes IP addresses, device identifiers, browser type, operating system, and site usage statistics. Cookies and similar technologies enable us to remember preferences and analyze traffic patterns. We explicitly do not collect sensitive personal categories, such as health or biometric information.

Use of Personal Information

We use your personal data to process orders, deliver products, respond to inquiries, and provide customer support. Your email address may be used to send transactional messages like order confirmations, shipping updates, and account notifications. If you opt in, we may send newsletters and promotional offers. Aggregated and anonymized data is used for analytics purposes to improve site performance and user experience.

Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent for marketing communications, contractual necessity to fulfill orders, legitimate business interests (such as fraud detection and site improvement), and compliance with legal obligations (e.g., tax reporting). You can withdraw consent for marketing at any time through your account settings. Processing required for contract performance includes order fulfillment and payment processing.

Data Sharing Practices

We share personal data with third-party service providers that help us deliver services—such as payment processors, shipping carriers, and hosting providers. These third parties are contractually obligated to protect your information and use it only for the specified purposes. In the event of a corporate reorganization or sale, your data may be transferred to a new owner, subject to this Policy. We may also disclose information if required by law or to protect our legal rights.

Third-Party Links and Advertisers

Our Services may contain links to external websites, applications, or advertisers. We are not responsible for the privacy practices or content of these third parties. Each third-party site has its own privacy policies, and you should review them before providing personal information. We do not control or guarantee the security of data transmitted to or stored by third parties.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal, tax, or accounting requirements. Once data is no longer needed, we either delete or anonymize it. For customers, order records are typically kept for a minimum of seven years to satisfy tax and audit obligations. Anonymized usage data may be stored indefinitely.

Security Measures

We maintain industry-standard security protocols to protect personal data from unauthorized access, alteration, and destruction. Encryption is used for data in transit, and access controls restrict data access to authorized personnel only. Regular security audits and vulnerability assessments are conducted to ensure data safety. Despite these measures, we cannot guarantee absolute security, as no system is entirely immune to breaches.

International Data Transfers

Personal data collected through our global platform may be stored and processed in countries outside your own, including the United States and European Union member states. When transferring data internationally, we implement appropriate safeguards—such as standard contractual clauses—to ensure that your personal data remains protected at all times. By using our Services, you consent to the cross-border transfer of your data.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to processing of your personal data. To exercise your rights, you may log in to your account dashboard or submit a request through the privacy settings interface. We will address your request within the timeframe required by applicable law, typically 30 days. If you remain unsatisfied, you may seek remedies through your local data protection authority.